Communications & SMS policy
Terms for donation, service, volunteer, and other operational messages.
Consent
When you provide a mobile number and affirmatively consent, FFM may text you about your request, including questions, confirmations, scheduling, reminders, changes, and cancellations.
Frequency and charges
Frequency varies with your request. Carriers are not liable for delayed or undelivered messages.
No purchase required
Consent to texts is not a condition of donating furniture, receiving available services, volunteering, or contributing financially.
Operational messages
Operational-message consent does not authorize fundraising or promotional texts. Marketing requires separate consent.